The 3-Second Rule: Does Your Homepage Pass the Test?
You have three seconds. That's it.
When someone lands on your website, they're making split-second decisions: Is this the right place? Can I find what I need? Does this business seem legitimate and trustworthy?
If your homepage doesn't answer these questions immediately, visitors leave. They don't scroll down to find the good stuff. They just hit the back button and try the next Google result.
What Visitors Need to See in Those 3 Seconds
Your homepage should instantly communicate three things:
What do you do? Not cute taglines or industry jargon—clear, plain language. "Fresh oysters from Penn Cove" beats "Cultivating maritime excellence since 1975."
Who you serve. Are you a restaurant? A vacation rental? A contractor? Don't make people guess.
What action should they take next? A visible phone number, a "Book Now" button, a link to your menu—whatever makes sense for your business.
The Real Test
Pull up your website on your phone right now. Set a timer for three seconds. Look only at what appears on the screen, without scrolling.
Can you tell what the business does? Would a first-time visitor know how to contact you or take the next step?
If you're squinting at tiny text, hunting for your phone number, or staring at a giant photo with no context, your homepage isn't passing the test.
Quick Fixes for Squarespace and Wix Sites
Most of these issues are easy to fix:
Move your most important text above the fold (the part visible without scrolling)
Make your phone number clickable and visible in the header
Use a clear headline instead of relying on your logo to explain everything
Add a prominent call-to-action button in a contrasting color
Check your mobile view—70% of Whidbey visitors are browsing on phones
Why This Matters on Whidbey
Island businesses face unique challenges. You're competing for tourist attention during summer and building year-round local relationships. Your website needs to work for both audiences and load quickly—especially for visitors with spotty cell service trying to find your hours or location.
The three-second rule isn't about dumbing down your site. It's about respecting your visitors' time and making it easy for them to become customers or clients.
Test your homepage this week. If it doesn't pass, you know what to fix first.
Want help making your homepage clearer? Let's talk about a quick website audit.